Frequently Asked Questions
Everything you need to know about your luxury shopping experience.
What is the standard shipping timeframe?
We offer express worldwide shipping. Orders are typically processed within 24 hours and delivered within 3-5 business days depending on your location.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to follow your package's journey.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all Prestige Collections tags and packaging intact.
Are your products authentic?
Absolutely. Prestige Collections guarantees the 100% authenticity of every item we sell. Each piece undergoes a rigorous multi-point inspection by our luxury experts.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select buy-now-pay-later options like Klarna.
How do I determine the right size for me?
Each product page features a detailed sizing guide. Since we curate international brands, we provide a conversion chart to help you find your perfect fit.