Returns & Exchanges
At Prestige Collections, we strive for absolute satisfaction with every luxury purchase. If you are not completely satisfied, we offer a seamless 30-day return and exchange window for all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and untampered.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt; your refund will be processed within 5-7 business days of receipt.